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Retail Banker I, Hudson

Posted: 01/18/2023

Job Purpose: The Retail Banker I is responsible for assisting customers with a variety of banking needs as well as the sale of additional bank products to current and prospective customers. 

We have (1) part-time position available: 25 hours each week, with hours varying between 11:00 a.m. - 5:30 p.m. Monday - Friday, along with a Saturday rotation schedule (1-2 Saturday's a month), 8:15 a.m. - Noon. 

Retail Banking duties and job functions:

  • Greet customers as they enter the bank branch and direct them to the correct area of the bank to conduct their business  
  • Advise current and prospective customers on bank products and services that are best suited to their needs
  • Understand and promote bank services such as Checking and Savings accounts, Certificate of Deposit (CDs), Money Market Accounts, Savings Bonds, Debit Card, Safe Deposit Boxes, Prepaid Cards, Cashier’s Checks and Money Orders
  • Provide account advice, including product suggestions, account research, and other information in a timely manner, to assigned customers as needed
  • Participate in sales, services and product training meetings as assigned
  • Provide customers with routine account information including research and problem solving, acting as the customer liaison between other bank departments when necessary
  • Answer and direct incoming phone calls
  • Assist with Safe Deposit Box entry
  • Receive checks and cash for deposits to accounts, examines checks for proper endorsement, and processes transactions through the Teller Capture system
  • Cash checks and process withdrawals, loan payments; verifies identity, signatures and customer balance prior to completing transactions
  • Assist with balance inquiries and Telephone Transfer requests
  • Count, verify, and package coin and currency
  • Reconcile cash drawers at the end of each shift, comparing physical cash count to teller software generated totals. Reports any discrepancies to the Retail Banking Supervisor when necessary
  •  Balance coin machine and vault as needed
  • Verify, log & process night drop and mail transactions
  • Process check order requests
Click here to apply and learn more information. 

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