CUSTOMER SERVICE: SERVICE WITH A SMILE
Date and Time
Tuesday Feb 9, 2021
9:00 AM - 10:30 AM CST
February 9, 2021
Location
UW-Stout Microsoft Teams Online
Fees/Admission
$200.00 or $525.00 for all 3 sessions.
Website
https://www.uwstout.edu/outreach-engagement/lifelong-learning/leadership-development/leadership-inst
Contact Information
Dr. Marya Wilson
715.232.1325
Send Email
Description
Customer service is a key component of the success of every organization. We all appreciate service with a smile. Have you thought about what it takes to create that service with a smile? Join us for a deep dive into the details of customer service and creating an experience your customers – internal and external – will remember. We will explore the relationships, interactions, and mindset of customer service. This workshop will be a reflective learning experience with hands-on customer service activities to practice our personal customer service approaches.
